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Service bulletin 56-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169786
Published by NHTSA2020-01-04
Manufacturer's number56-003
Manufacturer's date2019-12-06
NHTSA componentPOWER TRAIN; ENGINE AND ENGINE COOLING

NHTSA's summary

Non-Safety Campaign: Certain Model 567 and 579 vehicles, built between 4/03/2018 and 12/21/2018, and equipped with Cummins engines and Eaton Endurant transmissions had the Enable PTO parameter incorrectly set. Fault code 900 may present and the PTO does not function as intended. Resolution is to update the ECU software and endable the Endurant PTO 1 1939 parameter.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Transmission and driveline

Vehicles listed
PETERBILT 5672019
PETERBILT 5792019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20187392018-12-24. Powertrain
18V9310002018-12-21. POWER TRAIN:CLUTCH ASSEMBLY
18V6570002018-09-21. ENGINE AND ENGINE COOLING:ENGINE:DIESEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
P0012026-09-29. Service bulletin. "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
E3432026-09-23. Service bulletin. An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
E3112026-07-30. Service bulletin. 105 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage. Total chassis population is 732.
E3112026-07-21. Service bulletin. The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
45-0702026-05-06. Service bulletin. The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
E3262026-05-06. Emissions. EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
45-0702026-02-05. Service bulletin. Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.
E3112025-09-03. Other. Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Extended Warranty” verbiage was removed from Warranty section.
T016 / 26-0402025-06-05. Service bulletin. T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes.
32-0252024-12-03. Service bulletin. Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.