Service bulletin B662119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10168013
Published by NHTSA	2019-11-18
Manufacturer's number	B662119
Manufacturer's date	2019-10-01
NHTSA component	STEERING

NHTSA's summary

LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT STRONG. LDW steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW X3	2018, 2019
BMW X4	2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2018297	2018-06-07. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B360121	2024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B310223	2023-09-25. Service bulletin. ?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
SIB310223	2023-05-15. Service bulletin. Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
B511722	2022-12-12. Service bulletin. Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.
B661519	2022-05-16. Service bulletin. The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B662419	2022-01-24. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B610721	2021-11-08. Service bulletin. Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B662119	2021-02-22. Service bulletin. LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.
B320520	2020-11-23. Service bulletin. INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e. "full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.
B320520	2020-11-16. Service bulletin. INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e. "full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.