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Service bulletin 12-273-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10165553
Published by NHTSA2019-10-01
Manufacturer's number12-273-19
Manufacturer's date2019-09-30
NHTSA componentSEATS

NHTSA's summary

This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. The new covers utilize materials with higher durability and resistance to wrinkling.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
SUBARU ASCENT2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
12-252-23R2025-11-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-10-02. Service bulletin. This bulletin announces the availability of new seat ventilation blower units. This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-08-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units.
12-252-23R2023-11-06. Service bulletin. This bulletin announces the availability of new seat ventilation blower units.
12-288-20R2022-06-03. Service bulletin. This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
12-203-16R2021-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
12-203-16R2021-02-01. Service bulletin. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
12-203-16R2021-01-05. Service bulletin. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
12-306-20R2021-01-05. Service bulletin. This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
12-302-202020-11-05. Service bulletin. This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.