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Service bulletin 12-306-20R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185066
Published by NHTSA2021-01-05
Manufacturer's number12-306-20R
Manufacturer's date2020-12-07
NHTSA componentSEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
SUBARU ASCENT2019, 2020
SUBARU CROSSTREK2018, 2019, 2020
SUBARU FORESTER2019, 2020
SUBARU IMPREZA2017, 2018, 2019, 2020
SUBARU WRX2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4360002026-07-07. EQUIPMENT:OTHER:LABELS
20201372020-04-01. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
12-252-23R2025-11-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-10-02. Service bulletin. This bulletin announces the availability of new seat ventilation blower units. This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-08-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units.
03-91-23R2024-05-02. Service bulletin. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
FAQ 15-317-24R2024-05-02. Service bulletin. T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
FAQ 15-318-24R2024-05-02. Service bulletin. T16 VoLTE Warranty Extension (15-318-24R) Frequently Asked Questions.
15-317-24R2024-05-02. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
15-318-24R2024-05-02. Service bulletin. This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription. There will be a warranty extension for the DCM up to 8 years (96 months) or 150,000 miles.
09-119-242024-05-02. Service bulletin. This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.
09-80-21R2024-05-02. Service bulletin. This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.