WenmarOpen by Wenmar Pro

Service bulletin 12-302-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10182222
Published by NHTSA2020-11-05
Manufacturer's number12-302-20
Manufacturer's date2020-10-14
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; SEATS; EQUIPMENT

NHTSA's summary

This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
SUBARU ASCENT2019, 2020
SUBARU CROSSTREK2018, 2019, 2020
SUBARU FORESTER2019, 2020
SUBARU IMPREZA2017, 2018, 2019, 2020
SUBARU LEGACY2020
SUBARU OUTBACK2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4360002026-07-07. EQUIPMENT:OTHER:LABELS
20201372020-04-01. Seats And Restraints
20195362019-10-25. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SubaruNet Announcement2026-05-04. Other. This announcement is an update to safety recall WRA-24 ODS sensor replacement for 2020-2022 MY Subaru Legacy and Outback vehicles.
WRA-24R2026-04-02. Service bulletin. Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
SubaruNet Announcement (W2026-03-03. Other. This announcement provides updates for WRA-24 ODS Sensor Replacement.
12-273-252025-12-01. Service bulletin. This bulletin announces a design change to the driver front lower seat cushion cover, addressing cases of tearing at the bottom corner of the cushion in vehicles equipped with a thigh extension.
12-252-23R2025-11-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-10-02. Service bulletin. This bulletin announces the availability of new seat ventilation blower units. This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-08-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units.
SubaruNet Announcement (W2025-08-04. Other. This announcement is to inform subscribed customers of a software update for in-vehicle multimedia system.
WRA-24R2025-07-01. Service bulletin. Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
SubaruNet Announcement2025-06-03. Other. This announcement provide information on WRA-24 ODS sensor replacement FAQs for used and CPO vehicle inventory.