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Service bulletin 12-288-20R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10213197
Published by NHTSA2022-06-03
Manufacturer's number12-288-20R
Manufacturer's date2022-05-23
NHTSA componentSEATS

NHTSA's summary

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
SUBARU ASCENT2019, 2020
SUBARU CROSSTREK2013 to 2015
SUBARU CROSSTREK2016, 2017, 2018, 2019
SUBARU FORESTER2013, 2014, 2015, 2016, 2017, 2018, 2019
SUBARU IMPREZA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
SUBARU WRX2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20201372020-04-01. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
12-252-23R2025-11-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-10-02. Service bulletin. This bulletin announces the availability of new seat ventilation blower units. This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
12-252-23R2025-08-04. Service bulletin. This bulletin announces the availability of new seat ventilation blower units.
17-19-242024-04-03. Service bulletin. Due to limited part supply, the availability of the passenger front seat cushion may not satisfy demand. To reduce extended downtime for the customer, this bulletin announces the diagnostic and repair procedures to be used when DTC B1760 (Occupant Detection Sensor Mat). The use of WUM-98 sensor harness kit should be used in place of the cushion assembly.
12-252-23R2023-11-06. Service bulletin. This bulletin announces the availability of new seat ventilation blower units.
12-299-20R2023-10-03. Service bulletin. This bulletin announces a design change made to the outer hinge cover on the driver’s 10-way adjustable power seats.
12-299-20R2023-09-05. Service bulletin. "This bulletin announces a design change made to the outer hinge cover on the driver’s 10-way adjustable power seats."
12150132023-03-20. Service bulletin. Rear Seat Backrest Hinge Bracket Adjustment
12165142023-03-13. Service bulletin. Premature Wear of Front Seat Fabric
12-299-20R2021-10-04. Service bulletin. This bulletin announces a design change made to the outer hinge cover on the driver’s 10-way adjustable power seats.