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Service bulletin B620819

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10164011
Published by NHTSA2019-08-19
Manufacturer's numberB620819
Manufacturer's date2019-07-01
NHTSA componentFUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

NHTSA's summary

CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
BMW 330I2019
BMW 740E2017
BMW 740I2017
BMW 740LI2016 to 2017
BMW 750LI2016 to 2017
BMW M760I2017
BMW M850I2019
BMW X52019
BMW X72019
BMW Z42019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20193352019-07-04. Fuel System
19V5130002019-07-03. ENGINE; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B0110192024-07-02. Warranty extension. Component-Specific Extended Limited Warranty (ELW) Issues with the fuel supply module/level sensor assembly and its related components, the fuel doorcover pot (ejector and drive), the filler flap (door) itself and/or the emergency release mechanism arenot included under this extended warranty coverage.
B1601232024-02-01. Service bulletin. A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a “large leak,” after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B1606232024-01-03. Service bulletin. Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
B1601232023-07-24. Service bulletin. A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
B0109192023-01-30. Service bulletin. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
SIB1702202022-10-17. Service bulletin. Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump protective function activated due to dry running Symptom 2*: The air conditioning may have low cooling output with the following fault stored in the IHKA: 80120A - Compressor: Shut down due to overpressure in refrigerant system. Symptom 2 is an additional symptom related to Symptom 1. Diagnose the IHKA fault with ISTA test plans if it is the only fault stored (if no DME faults are stored related to coolant loss, this bulletin repair does not apply).
SIB1602222022-08-22. Service bulletin. The fuel gauge may indicate the incorrect fuel level (full and reserve).
B1701212022-06-21. Service bulletin. The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
B1603212022-06-21. Service bulletin. A fuel leak may develop from the fuel tank.
B1701212022-05-31. Service bulletin. The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.