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Service bulletin 19-009WI

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10163511
Published by NHTSA2019-08-08
Manufacturer's number19-009WI
Manufacturer's date2019-08-05
NHTSA componentSTRUCTURE

NHTSA's summary

Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
FCCC MT452015 to 2019
FCCC MT45G2015
FCCC MT45G2018 to 2019
FCCC MT55G2015 to 2019
FCCC XCM2015 to 2020
FCCC XCP2015 to 2019
FCCC XCR2015 to 2019
FCCC redundant CUSTOM CHASSIS XCM2018
FCCC redundant CUSTOM CHASSIS XCP2018
FREIGHTLINER 108SD2000
FREIGHTLINER 108SD2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
FREIGHTLINER 114SD2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FREIGHTLINER 122SD2004 to 2019
FREIGHTLINER ARGOSY1999, 2000
FREIGHTLINER ARGOSY2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FREIGHTLINER BUSINESS CLASS M21999 to 2000
FREIGHTLINER BUSINESS CLASS M22008 to 2020
FREIGHTLINER BUSINESS CLASS M2 106V2005 to 2009
FREIGHTLINER BUSINESS CLASS M2 106V2011
FREIGHTLINER CASCADIA2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
FREIGHTLINER CENTURY1999 to 2000
FREIGHTLINER CENTURY2005 to 2013
FREIGHTLINER CENTURY CLASS2002 to 2018
FREIGHTLINER CLASSIC XL2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER COLUMBIA1999 to 2000
FREIGHTLINER COLUMBIA2002, 2003
FREIGHTLINER COLUMBIA2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FREIGHTLINER CONVENTIONAL2015 to 2018
FREIGHTLINER CORONADO2015, 2016, 2017, 2018, 2019
FREIGHTLINER CORONADO GLIDER2016 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 47002015, 2016, 2017
WESTERN STAR 48002015, 2016, 2017, 2018, 2019
WESTERN STAR 57002015, 2016, 2017, 2018
WESTERN STAR 59002015, 2016, 2017, 2018
WESTERN STAR 69002015, 2016, 2017, 2018, 2019
WESTERN STAR CONSTELLATION2015 to 2016
WESTERN STAR CONSTELLATION2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20205512020-11-12. Structure
20V5250002020-08-31. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; STRUCTURE
20195522019-11-04. Structure
20195082019-10-10. Structure
19V7220002019-10-10. STRUCTURE:BODY:DOOR
20173572017-07-18. Structure
20154862015-10-16. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB60-1802023-11-03. Service bulletin. Revised Service Bulletin for Cab Isolator for Trucks Domiciled in Mexico
SB60-1802023-10-05. Service bulletin. Revised Freightliner Service Bulletin for Cab Isolator for Trucks Operating in Extreme Conditions. Description of Revisions: This bulletin replaces the version dated June 2023. The title has been updated.
FP31-0312023-09-16. Service bulletin. Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession
CALFTL31-0062023-09-02. Service bulletin. Customer Advisory Letter for Center Drive Wheel Fairing Frame Rail Support Bracket Inspection
SB88-0452022-02-05. Service bulletin. Revised Freightliner Service Bulletin for Insulating Pad for Solid Cast-Aluminum Rear Hood Support. Minor note: added an update of document previously submitted. The related VMRS codes are added
SB88-0442022-02-05. Service bulletin. Revised Freightliner Service Bulletin for Braces for Cascadia Cab-Mounted Splash Shields. Minor note: added an update of document previously submitted. The related VMRS codes are added
SB88-0422022-02-05. Service bulletin. Revised Freightliner Service Bulletin for Hood-Mounted Splash Shield Rivet Replacement. Minor note: added an update of document previously submitted. The related VMRS codes are added
P3SALESCABEND2021-08-04. Service bulletin. End of Production for the Freightliner P3 Cascadia Sales Cabs. Due to low production volumes, DTNA will be discontinuing the production of the Freightliner Cascadia P3 Sales Cabs.
CALFTL60-0042021-07-03. Service bulletin. Customer Advisory Letter for P4 cab mirror line of sight.
SB72-402021-06-14. Service bulletin. On Cascadia vehicles built from November 25, 2013, the drain holes at the bottom of the cab doors were enlarged to improve drainage during the e-coat process in the manufacturing plant. The larger holes allow more cold air to flow through the doors, most noticeably in extreme cold conditions.