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Service bulletin 17NA281

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10159599
Published by NHTSA2019-05-13
Manufacturer's number17NA281
Manufacturer's date2017-09-22
NHTSA componentSUSPENSION

NHTSA's summary

This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BUICK ENCLAVE2018
BUICK ENCORE2014, 2015, 2016, 2017, 2018
BUICK ENVISION2017, 2018
BUICK LACROSSE2010
BUICK LACROSSE2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC XT52017, 2018
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET CAPTIVA2016 to 2017
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAX2014, 2015, 2016, 2017, 2018
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC TERRAIN2012, 2013, 2014, 2015, 2016, 2017, 2018
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN VUE2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260892026-02-26. Suspension
26V1130002026-02-26. SUSPENSION:REAR
20217852021-12-22. Suspension
21V00F0002021-12-22. SUSPENSION:REAR
20215102021-08-12. Suspension
21V6330002021-08-12. SUSPENSION:REAR
20213942021-06-24. Suspension
21V4730002021-06-24. SUSPENSION:REAR
20V7640002020-12-21. SUSPENSION:REAR
20206152020-12-10. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
18-NA-3152025-05-01. Service bulletin. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
15-00-89-004G2024-05-15. Service bulletin. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PIT5139A2023-12-26. Service bulletin. Diagnosing Suspension And Rear End Sway
PIT5214F2023-12-18. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
14457B2023-12-18. Service bulletin. Rear Toe Link Adjuster Lock Nut Torque
144572023-12-18. Service bulletin. Rear Toe Link Adjuster Lock Nut Torque