Service bulletin 15086A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10158895 |
| Published by NHTSA | 2019-04-22 |
| Manufacturer's number | 15086A |
| Manufacturer's date | 2017-06-22 |
| NHTSA component | EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM |
NHTSA's summary
15086A - Customer Satisfaction Program. On certain passenger cars and light duty trucks, equipped with Gen 10 OnStar®, the embedded phone flash memory chip may become corrupted, causing the OnStar® system to become inoperative. Dealers are to replace and program the vehicle communication interface module (VCIM).
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
| BUICK ENCLAVE | 2015 |
|---|---|
| BUICK ENCORE | 2015 |
| BUICK LACROSSE | 2015 |
| BUICK REGAL | 2015 |
| BUICK VERANO | 2015 |
| CADILLAC ATS | 2015 |
| CADILLAC ATS-V | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CT6 | 2015 |
| CADILLAC CTS | 2015 |
| CADILLAC CTS-V | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ELR | 2015 |
| CADILLAC ESCALADE | 2015 |
| CADILLAC ESCALADE ESV | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC SRX | 2015 |
| CADILLAC XT5 | 2015 |
| CADILLAC XTS | 2015 |
| CHEVROLET AVEO | 2015 |
| CHEVROLET CAMARO | 2015 |
| CHEVROLET CAPRICE | 2015 |
| CHEVROLET CAPRICE POLICE PURSUIT | 2015 |
| CHEVROLET CAPTIVA | 2015 |
| CHEVROLET CHEVEROLET SS | 2015 |
| CHEVROLET CITY EXPRESS | 2015 |
| CHEVROLET COBALT | 2015 |
| CHEVROLET COLORADO | 2015 |
| CHEVROLET CORVETTE | 2015 |
| CHEVROLET CRUZE | 2015 |
| CHEVROLET EQUINOX | 2015 |
| CHEVROLET EXPRESS | 2015 |
| CHEVROLET IMPALA | 2015 |
| CHEVROLET MALIBU | 2015 |
| CHEVROLET N300 | 2015 |
| CHEVROLET SILVERADO 1500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2015 |
| CHEVROLET SPARK | 2015 |
| CHEVROLET SPARK EV | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN | 2015 |
| CHEVROLET TAHOE | 2015 |
| CHEVROLET TAHOE POLICE PURSUIT | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TRAVERSE | 2015 |
| CHEVROLET TRAX | 2015 |
| CHEVROLET VOLT | 2015 |
| GMC ACADIA | 2015 |
| GMC CANYON | 2015 |
| GMC DENALI | 2015 |
| GMC SAVANA | 2015 |
| GMC SAVANA 1500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 2500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SAVANA 3500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC TERRAIN | 2015 |
| GMC YUKON | 2015 |
| GMC YUKON DENALI | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON DENALI XL | 2015 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON XL | 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2024294 | 2024-05-24. Electrical |
|---|---|
| 2023210 | 2023-04-06. Electrical |
| 23V247000 | 2023-04-06. ELECTRICAL SYSTEM:WIRING |
| 2019325 | 2019-06-28. Electrical |
| 2018481 | 2018-09-07. Electrical |
| 2018234 | 2018-05-04. Electrical |
| 2018212 | 2018-04-27. Accessories |
| 18V267000 | 2018-04-26. EQUIPMENT |
| 16V502000 | 2016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) |
| 15V640000 | 2015-10-09. ELECTRICAL SYSTEM:IGNITION |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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| 24-NA-098 | 2025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. |
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| 21-NA-043 | 2025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 18-NA-180 | 2025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 09-06-04-026Z | 2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. |