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Service bulletin TSB 19-2051

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156869
Published by NHTSA2019-04-08
Manufacturer's numberTSB 19-2051
Manufacturer's date2019-02-27
NHTSA componentEQUIPMENT; STRUCTURE

NHTSA's summary

Some 2011-2019 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. To resolve the condition, reapply adhesive to the headliner mounting bracket.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
FORD TAURUS2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20254832025-09-12. Structure
25V6110002025-09-12. STRUCTURE:EXTERIOR TRIM
20150352015-01-28. Structure
15V0400002015-01-28. STRUCTURE:BODY:DOOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 546012026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SAN-Vol1 I12023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
21B122022-01-03. Service bulletin. Certain 2017-2019 Model Year Explorer Police Inceptor - Utility / Taurus Police Inceptor -Sedan Vehicles equipped with Front Door Ballistic Panels Front Door Ballistic Panel Replacement; Owner Letter mailed In some of the affected vehicles, the Level 4 ballistic panel tiles may separate from the aramid backing and cause a rattle noise during door closure
SSM 503752021-12-27. Service bulletin. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
TSB1600662021-12-20. Service bulletin. Touchscreen navigation system - arabic language - blank screen
CSC15B322021-12-20. Service bulletin. Demonsftration/Delivery Hold - Customer Satisfaction Program 15B32 Certain 2015 Model Year F-150, MKS, and 2016 Explorer, F-Super Duty, and
TSB1600012021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR37562021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016
21B122021-09-30. Service bulletin. Certain 2017-2019 Model Year Explorer Police Inceptor - Utility / Taurus Police Inceptor - Sedan Vehicles equipped with Front Door Ballistic Panels Front Door Ballistic Panel Replacement In some of the affected vehicles, the Level 4 ballistic panel tiles may separate from the aramid backing and cause a rattle noise during door closure