NHTSA recall 15V040000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V040000 |
| Manufacturer's number | 15S02 |
| Manufacturer | Ford Motor Company |
| Reported | 2015-01-28 |
| Owners notified | 2015-03-23 |
| Component | STRUCTURE:BODY:DOOR |
| Units potentially affected | 194889 |
| Report | Quarterly report 6, for 2016 quarter 2 |
|---|---|
| Filed with NHTSA | 2016-07-28 |
| Vehicles in the campaign | 194889 |
| Reported remedied | 101589 (52%) |
| Reported unreachable | 5931 |
| Reported removed | 228 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
What can happen
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
The remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 FORD TAURUS | Built 2009-12-01 to 2010-07-31. |
|---|---|
| 2011 FORD TAURUS | Built 2009-12-01 to 2010-07-31. |
| 2012 FORD TAURUS | Built 2009-12-01 to 2010-07-31. |
| 2013 FORD TAURUS | Built 2009-12-01 to 2010-07-31. |
| 2011 LINCOLN MKS | Built 2011-06-01 to 2011-10-31. |
| 2012 LINCOLN MKS | Built 2011-06-01 to 2011-10-31. |
| 2013 LINCOLN MKS | Built 2011-06-01 to 2011-10-31. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 54601 | 2026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k |
|---|---|
| SSM 51536 | 2023-05-04. Service bulletin. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN. |
| TSB160001 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C |
| LTR3756 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016 |
| TSB 19-2051 | 2019-04-08. Service bulletin. Some 2011-2019 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. To resolve the condition, reapply adhesive to the headliner mounting bracket. |
| TSB18-2096 | 2018-05-21. Service bulletin. Some 2011-2017 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. Follow the Service Procedure steps to correct the condition. |
| TSB-13-6-11 | 2013-10-30. Service bulletin. FORD: ON THE LEFT OR RIGHT FRONT DOOR, ON SOME VEHICLES, THE BALLISTIC DOOR PANELS MAY EXHIBIT A STICKING OR BINDING OF DOOR WINDOW GLASS. MODELS 2013 TAURUS, EXPLORER. *PE |
| SB-21490 | 2011-05-05. Service bulletin. FORD: 2010 ALL WHEEL DRIVE VEHICLES MAY HAVE A SHUDDER/VIBRATION OR A CLUNK NOISE WHILE DRIVING IN LOW SPEEDS. *RM |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.