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Service bulletin TSB-13-6-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10053465
Published by NHTSA2013-10-30
Manufacturer's numberTSB-13-6-11
Manufacturer's date2013-06-11
NHTSA componentSTRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

NHTSA's summary

FORD: ON THE LEFT OR RIGHT FRONT DOOR, ON SOME VEHICLES, THE BALLISTIC DOOR PANELS MAY EXHIBIT A STICKING OR BINDING OF DOOR WINDOW GLASS. MODELS 2013 TAURUS, EXPLORER. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Glass, wipers and mirrors

Vehicles listed
FORD EXPLORER2013
FORD TAURUS2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20240262024-01-22. Structure
24V0310002024-01-19. STRUCTURE:BODY:ROOF AND PILLARS
20151272015-03-24. Structure
15V1710002015-03-24. STRUCTURE:BODY:DOOR
20150352015-01-28. Structure
15V0400002015-01-28. STRUCTURE:BODY:DOOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 546012026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 515362023-05-04. Service bulletin. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 512912023-01-31. Service bulletin. Some 2013-2019 Police Interceptor Utility vehicles, equipped with spotlights, require left and/or right windshield applique/moulding modification if these parts are replaced. Spotlight mounting holes are not present on new replacement windshield appliques/moldings and must be cut using a rotary tool or equivalent. Left and/or right windshield applique/moulding spotlight mounting hole templates are available on the Professional Technician Society (PTS) at Service Tips/Technical Communications and can be printed on an 11X17 inch sheet of paper. Refer to Workshop Manual, Section 501-08 for windshield applique/moulding replacement procedures.
SSM 503792022-02-04. Service bulletin. Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to replacing the motor. Refer to Workshop Manual (WSM), Section 501-17, Pinpoint Test A for 2011-2016 and Pinpoint Test B for 2017-2022 for identifying the source of the water leak.
TSB1600012021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
LTR37562021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016
TSB 20-22332020-08-06. Service bulletin. This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
19N092020-01-09. Service bulletin. Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
SSM 481302019-09-06. Service bulletin. Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
TSB 19-21502019-08-06. Service bulletin. Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the condition, follow the Service Procedure steps to reapply adhesive tape to the front door upper moulding. Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: * 2011-2019 Explorer * Equipped with factory keyless entry keypad * Left side front door upper moulding is loose