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Service bulletin PIC5494J

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10154287
Published by NHTSA2019-03-11
Manufacturer's numberPIC5494J
Manufacturer's date2019-02-08
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XT52017, 2018, 2019
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20184812018-09-07. Electrical
20153902015-09-03. Electrical
20153222015-07-21. Electrical
20150752015-02-19. Electrical
20144322014-10-03. Electrical
14V6140002014-10-01. ELECTRICAL SYSTEM
20142732014-07-02. Electrical
14V3940002014-07-02. ELECTRICAL SYSTEM:IGNITION
20140822014-03-18. Electrical
13V2200002013-05-24. EXTERIOR LIGHTING:BRAKE LIGHTS; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0742025-05-02. Service bulletin. This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon (SES), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC, multiple DTCs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
23-NA-1652025-04-15. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
23-NA-1642025-04-11. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
23-NA-1632025-04-10. Service bulletin. This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.