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Service bulletin SSM 47710

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10153947
Published by NHTSA2019-03-04
Manufacturer's numberSSM 47710
Manufacturer's date2018-12-14
NHTSA componentENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Some 2014-2015 Escape, 2015 C-Max and Focus vehicles equipped with integrated remote start may exhibit an illuminated MIL with diagnostic trouble code (DTC) P0116 in the powertrain control module (PCM) immediately following a remote start event. Vehicles may also display a warning message stating Engine Coolant Over Temperature. This condition may occur when remote start is used and the vehicle is allowed to time out (engine shuts off). Reprogram the body control module (BCM) using the latest software version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 12A648 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Software

Trouble codes named

P0116

Vehicles listed
FORD C-MAX2015
FORD ESCAPE2014, 2015
FORD FOCUS2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB 16-20372017-08-01. Service bulletin. Some 2015-2016 Escape and 2016 Fusion vehicles equipped with a 2.0L GTDI engine may exhibit a rolling reverse to drive engagement shudder on acceleration. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 102.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
SSM 463712017-03-20. Service bulletin. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM-458662016-09-24. Service bulletin. 2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
SSM-458552016-08-31. Service bulletin. AVERAGE FUEL ECONOMY LOW AND/OR INCORRECT - BUILT ON OR BEFORE 11/18/2015
SSM-458212016-08-30. Service bulletin. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
CSP-15B-222016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB-15-01212016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-450902015-09-22. Service bulletin. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 2015 F-150, MKC. *PE
ASI-447072015-07-08. Service bulletin. FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 VEHICLES. *PE
CSP-14N022015-02-06. Service bulletin. FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. *PE