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Service bulletin SB-17-17-002 R3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10153851
Published by NHTSA2019-02-25
Manufacturer's numberSB-17-17-002 R3
Manufacturer's date2018-12-21
NHTSA componentFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

NHTSA's summary

On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might not conform to internal specifications.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance

Vehicles listed
TESLA MODEL S2016, 2017
TESLA MODEL X2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V8380002023-12-12. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
21V8460002021-10-29. FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE:SOFTWARE; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
21V0350002021-01-29. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EXTERIOR LIGHTING:TURN SIGNAL; BACK OVER PREVENTION:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-20-12-0022020-04-06. Service bulletin. On some Model S, Model X, and Model 3 vehicles, condensation might build up inside of the B-pillar applique, potentially obscuring the B-pillar camera. This condition might cause some Autopilot features to be temporarily unavailable until the condensation goes away, such as Auto Lane Change, Blind Spot Detection, and Lane Departure Warning.
SB1811001R12019-11-25. Service bulletin. On some Model X vehicles, the pinch sensor carrier and/or bump stop might scratch the paint in the interior jamb on the rear (Falcon Wing) door.
SB-17-17-002 R22018-08-06. Service bulletin. On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might not conform to internal specifications.
SB-17-17-002 R12017-08-04. Service bulletin. On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future Autopilot features.
SB-17-17-0022017-08-04. Service bulletin. On some vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future Autopilot features.