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Service bulletin SB-17-17-002 R1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10110752
Published by NHTSA2017-08-04
Manufacturer's numberSB-17-17-002 R1
Manufacturer's date2017-04-19
NHTSA componentBACK OVER PREVENTION: CAMERA SYSTEM; BACK OVER PREVENTION

NHTSA's summary

On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future Autopilot features.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
TESLA MODEL S2016, 2017
TESLA MODEL X2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V0350002021-01-29. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EXTERIOR LIGHTING:TURN SIGNAL; BACK OVER PREVENTION:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB1811001R12019-11-25. Service bulletin. On some Model X vehicles, the pinch sensor carrier and/or bump stop might scratch the paint in the interior jamb on the rear (Falcon Wing) door.
SB-17-17-0022017-08-04. Service bulletin. On some vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future Autopilot features.