Service bulletin NTB15-049r

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10153001
Published by NHTSA	2019-02-19
Manufacturer's number	NTB15-049r
Manufacturer's date	2019-01-29
NHTSA component	EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with a Telematics Communication Unit (TCU). This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
NISSAN ALTIMA	2016, 2017, 2018, 2019
NISSAN ARMADA	2018
NISSAN GT-R	2017, 2018, 2019
NISSAN LEAF	2018, 2019
NISSAN MAXIMA	2016, 2017, 2018, 2019
NISSAN MURANO	2017, 2018, 2019
NISSAN PATHFINDER	2017, 2018, 2019
NISSAN ROGUE	2016, 2017, 2018, 2019
NISSAN SENTRA	2016, 2017, 2018
NISSAN TITAN	2017, 2018, 2019
NISSAN TITAN XD	2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PC490OL	2021-05-10. Service bulletin. Nissan is conducting a voluntary service campaign to reprogram the Continuously Variable Transmission (CVT) software on specific 2014-16 L33 Altima and 2014-2016 Rogue vehicles
NTB20-075	2020-11-09. Service bulletin. SOFTWARE UPDATE POP-UP NOTIFICATION SERVICE INFORMATION The infotainment system of the applied vehicle has the ability to update its software through an over-the-air (OTA) link. As software updates become available for new features, and/or patches, the software update screen (pop-up) shown in Figure 1 will automatically be displayed. Much like cell phone and computer updates, this is a normal feature which allows the user to choose when an update is downloaded. • It is recommended that while in dealer inventory and this pop-up appears, that “ Yes” is selected to provide the latest software version to the customer at delivery. NOTE: If the ignition is turned OFF in the middle of a download, it will automatically restart when the ignition is turned back ON. When one of the following is selected: Yes…..The pop-up is hidden and the download starts in the background. Later…The pop-up is hidden and displayed again in the next key cycle (after cold start).
NTB19-067c	2020-07-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-006	2020-03-07. Service bulletin. 2018-2020 ARMADA; INFOTAINMENT ERROR MESSAGE "UNABLE TO CONNECT TO THE CENTER" DISPLAYED IF YOU CONFIRM • - The error message “Unable to Connect to the Center” is displayed on the infotainment screen (see Figure 1), And • - The customer has an active NissanConnect® subscription. ACTION 1. Identify the TCU ID. 2. Manually configure the display control unit.
NTB19-067b	2019-10-09. Service bulletin. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-067a	2019-10-09. Service bulletin. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-067	2019-10-09. Service bulletin. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV unit before starting the diagnosis. The software updates in the following Service Procedure are for the items below: • Stability improvements and bug fixes • System enhancements that will allow future Over-The-Air (OTA) updates. Without these software updates, future OTAs will not be possible. Refer to step 5 on page 5 to confirm that this bulletin applies. HINT: The update software only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
NTB17-111d	2019-10-08. Service bulletin. NISSANCONNECT OVER THE AIR SOFTWARE UPDATE This bulletin has been superseded by NTB19-067. Please discard previous versions of this bulletin.
NTB18-081c	2019-10-08. Service bulletin. 2017-2018 PATHFINDER AND 2018 ARMADA; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See Amendment History on the last page. Discard all previous versions of this bulletin.
NTB19-048	2019-07-22. Service bulletin. 2019 ALTIMA; MIL ON WITH DTC P0087 This bulletin applies only to vehicles equipped with the 2.5L engine. IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL SYSTEM) stored in the Engine Control Module (ECM), AND The fuel level indicates ¼ or less. ACTION Reprogram the ECM, if applicable.