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Service bulletin SSM 47682

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10152481
Published by NHTSA2019-01-07
Manufacturer's numberSSM 47682
Manufacturer's date2018-11-22
NHTSA componentPOWER TRAIN; EQUIPMENT

NHTSA's summary

Some 2019 Focus/Transit Connect/Edge/Nautilus vehicles equipped with 8F35 transmission may exhibit an appearance of a fluid leak or weep from transmission axle shaft seal. This condition may be caused by excessive internal seal (dark brown) grease lubricant that is applied during manufacturing of the axle seals. With a suitable cloth, clean the grease from the transmission seal and housing with Motorcraftù Metal Brake Parts Cleaner or equivalent. If the fluid is red, refer to Workshop Manual (WSM), Section 307-01 for normal diagnostics.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Transmission and driveline

Vehicles listed
FORD EDGE2019
FORD TRANSIT CONNECT2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V1960002025-03-28. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20223112022-06-13. Powertrain
22V4130002022-06-10. POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
20213092021-05-24. Powertrain
21V3760002021-05-24. POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
20V6360002020-10-15. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING:COOLING SYSTEM
20V5500002020-09-10. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 26-2341 v22026-10-01. Service bulletin. This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
TSB 26-23412026-07-27. Service bulletin. This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
TSB 26-23282026-07-20. Service bulletin. This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
TSB 26-21942026-04-28. Service bulletin. This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
TSB 25-26272026-02-12. Service bulletin. This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
TSB 25-25502026-01-13. Service bulletin. This article supersedes TSB 24-2092 to update model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Transmission slipping Harsh Engagements Clutch DTCs This may be due to worn needle bearings in the output planet carrier assembly.
SSM 543662025-11-19. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
TSB 25-25522025-11-13. Service bulletin. This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
TSB 25-23512025-07-30. Service bulletin. This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.