NHTSA recall 21V376000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V376000 |
| Manufacturer's number | 21S24 |
| Manufacturer | Ford Motor Company |
| Reported | 2021-05-24 |
| Owners notified | 2021-06-30 |
| Component | POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) |
| Units potentially affected | 192080 |
| Part numbers | DT1P-7E395-AB |
| Report | Annual report 3, for 2025 quarter 2 to 2026 quarter 1 |
|---|---|
| Filed with NHTSA | 2026-04-12 |
| Vehicles in the campaign | 192080 |
| Reported remedied | 132349 (68%) |
| Reported unreachable | 3110 |
| Reported removed | 299 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
What can happen
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 49821 | 2021-06-01. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
|---|---|
| 20B22 | 2020-07-06. Service bulletin. In some of the affected vehicles, the optional speed limiter calibration (65mph or 75mph) was not properly programmed in the powertrain control module (PCM). Vehicles without the optional speed limiter calibration will not limit the speed below the normal 107mph limiter. |
| SSM 47170 | 2018-05-21. Service bulletin. Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 46900 | 2018-01-29. Service bulletin. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable. |
| 14B06 | 2015-07-10. Service bulletin. FORD: THIS TSB CONTAIN AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME 2014 FORD TRANSIT CONNECT VEHICLES ARE TO UPDATE THE PCM CALIBRATION AND CONFIGURATION DATA USING IDS RELEASE 90.04 OR HIGHER. 7/10/15 *TA |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.