Service bulletin B612115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10150895
Published by NHTSA	2018-12-10
Manufacturer's number	B612115
Manufacturer's date	2018-09-01
NHTSA component	VISIBILITY:WINDSHIELD WIPER/WASHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:WIRING

NHTSA's summary

THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES. The instrument cluster displays various check control messages. THE INSTRUMENT CLUSTER DISPLAYS VARIOUS CHECK CONTROL MESSAGES. The instrument cluster displays various check control messages. This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehicle. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Instrument cluster, Wipers and washers, Wiring and fuses

Vehicles listed
BMW X3	2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X4	2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V608000	2024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
13V570000	2013-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B612115	2018-12-10. Service bulletin. The Instrument Cluster Displays Various Check Control Messages. The instrument cluster displays various check control messages. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
B621415	2018-12-10. Service bulletin. Instrument Cluster Multifunction Display Intermittently Blank . Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. There is a software error in the KOMBI.
B612115	2018-12-10. Service bulletin. The Instrument Cluster Displays Various Check Control Messages. This includes messages for the PDC (Park Distance Control), DSC (Dynamic Stability Control) and windshield washer system. There can be many different fault codes stored in the vehice. Signal invalid. The wiring harness below the micro filter housing (right front area of the bulkhead) is damaged from washer fluid leaking into the harness.
B610116	2018-12-10. Service bulletin. The Windshield Wipers Come On Erroneously. The windshield wipers come on by themselves without activating the switch. This can happen at vehicle start or while driving. Communication error between the SZL (Steering Column Switch Center) and the JBBF (Junction Box Co Driver).
620613	2018-12-03. Service bulletin. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
620313	2018-11-26. Service bulletin. Basic Instrument Cluster: Display Is Intermittently Inoperative. The display in the basic instrument cluster is intermittently inoperative. The following fault codes are stored in the instrument cluster: * B7F6B4 "Instrument cluster: Error in the display unit when switching off (NO SIGNAL)" and/or * B7F6AA "Display switch-off error when starting up" Software error in the instrument cluster
B621215	2018-11-13. Service bulletin. Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
B621015	2018-11-13. Service bulletin. "Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."
B620715	2018-11-13. Service bulletin. Instrument Cluster display is partially blank. The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
123514	2018-11-13. Service bulletin. This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error.