Service bulletin B620312
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10147829 |
| Published by NHTSA | 2018-11-13 |
| Manufacturer's number | B620312 |
| Manufacturer's date | 2015-11-01 |
| NHTSA component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
NHTSA's summary
"""Efficient Dynamics"" in the Instrument Cluster Partially Displayed During CC Message. After switching from terminal 15 to terminal R, the ""Efficient Dynamics"" wording in the instrument cluster, below the tachometer, is partially displayed while a CCM (Check Control Message) is shown. Only the word ""Efficient"" is displayed. Software error in the instrument cluster multi-information display"
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Instrument cluster
| BMW 320I | 2013 |
|---|---|
| BMW 328I | 2012, 2013 |
| BMW 335I | 2012, 2013 |
| BMW ACTIVE HYBRID 3 | 2013 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| B620515 | 2018-12-10. Service bulletin. "Instrument Cluster: CBS ""Running-in Check"" is Displayed. After replacing and / or programming the instrument cluster with ISTA/P 3.55.0 or higher (integration Level F020-15-03-501 or higher), the CBS (Condition Based Service) displays ""running-in check"" or ""1200 mile service is due"". The parameters of the CBS scopes for oil service, brake fluid, etc, can also be implausible or invalid. CAUSE Error in the CBS mapping data in the FEM (Front Electronics Module) and corrupt data in the instrument cluster during programming." |
|---|---|
| B620616 | 2018-12-10. Service bulletin. Instrument Cluster Resets during Active Navigation. The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit |
| B620116 | 2018-12-10. Service bulletin. "Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement." |
| 620613 | 2018-12-03. Service bulletin. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster |
| 620313 | 2018-11-26. Service bulletin. Basic Instrument Cluster: Display Is Intermittently Inoperative. The display in the basic instrument cluster is intermittently inoperative. The following fault codes are stored in the instrument cluster: * B7F6B4 "Instrument cluster: Error in the display unit when switching off (NO SIGNAL)" and/or * B7F6AA "Display switch-off error when starting up" Software error in the instrument cluster |
| 620113 | 2018-11-26. Service bulletin. All Gauges and Displays in Instrument Cluster Inoperative. All gauges and displays in the instrument cluster are inoperative, including the following: * Speedometer * Revolution counter * Fuel gauge * Engine oil temperature * No check control messages displayed ??No board computer information displayed Note: A power cycle does NOT rectify the issue. Software error in the instrument cluster |
| B621215 | 2018-11-13. Service bulletin. Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2. |
| 123514 | 2018-11-13. Service bulletin. This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Instrument cluster software error. |
| B621215 | 2018-05-21. Service bulletin. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. |
| B621817 | 2018-04-23. Service bulletin. FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank. |