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Service bulletin B621817

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10135042
Published by NHTSA2018-04-23
Manufacturer's numberB621817
Manufacturer's date2018-02-01
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
BMW 1 SERIES M2013
BMW 228I2014, 2015, 2016
BMW 230I2017
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 328D2014, 2015, 2016, 2017
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2017
BMW 330I2017
BMW 335I2012, 2013, 2014, 2015, 2016
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017, 2018
BMW 435I2014, 2015, 2016
BMW 440I2017, 2018
BMW 530I2017
BMW 540I2017
BMW 740LI2016 to 2018
BMW 750LI2016 to 2018
BMW F800 R2016, 2017
BMW M22016, 2017
BMW M235I2014, 2015, 2016
BMW M240I2017
BMW M32015, 2016, 2017
BMW M42015, 2016, 2017, 2018
BMW M760LI2017 to 2018
BMW R1200 R2015
BMW R1200 R2017, 2018
BMW S1000 R2018
BMW X12016
BMW X1 SAV2015 to 2017
BMW X32018
BMW X5 M2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V1520002020-03-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
17V7190002017-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B5103232023-05-01. Service bulletin. While driving on rough roads, a knocking sound can be heard coming from top of the instrument panel (aka dashboard) in the bulkhead area.
B6203222022-12-12. Service bulletin. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
SIB6208172022-07-05. Service bulletin. Instrument Cluster cannot be programmed - New information provided by thyis revision is psreceded by this symbol.
B6201222022-02-22. Service bulletin. Temporary black screen in the instrument cluster.
B6508212021-08-09. Service bulletin. Customer states the Central Information Display is flickering and the picture is shifting.
B6208182021-02-01. Service bulletin. ?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
B6207192020-04-20. Service bulletin. DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING: This Service Information Bulletin (Revision 2) replaces SI B62 07 19 dated June 2019. The digital speed display in the Instrument Cluster (Kombi) is missing or is only displayed in Kilometers per hour after ISTA programming. There are no iDrive settings for a customer to turn this on/off. Before software update. After software update and coding conversion. Software in the Instrument Cluster basic (Kombi).
B6209192020-01-21. Service bulletin. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B6205192020-01-21. Service bulletin. COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated. Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. It still appears in the CID widget display. Software error in the KOMBI.
B6201192019-12-16. Service bulletin. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.