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Service bulletin B310514

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146537
Published by NHTSA2018-11-05
Manufacturer's numberB310514
Manufacturer's date2017-02-01
NHTSA componentSUSPENSION

NHTSA's summary

?FRONT SUSPENSION RIDE HEIGHT HAS DROPPED . INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers. WARRANTY INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 230I2017
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 328D2014, 2015, 2016, 2017
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2016, 2017
BMW 330I2017
BMW 335I2012, 2013, 2014, 2015, 2016
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017
BMW 435I2014, 2015, 2016
BMW 440I2017
BMW 5-SERIES GRAN TURISMO2017
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015
BMW M235I2014, 2015, 2016
BMW M240I2017
BMW X12016, 2017
BMW X1 SAV2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20164382016-09-08. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB23-012023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
sb23-01TMS2023-08-02. Service bulletin. This is the companion to SPL Parts, Inc.'s SB 23-01 mailed by private label independent distributor Turner Motorsports.
SB 23-012023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
B6109202020-04-20. Service bulletin. CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.
B3105142019-10-21. Service bulletin. Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
B3103162018-12-10. Service bulletin. Delivery Stop - Replace Front Auxiliary Dampers.
B3101162018-12-10. Service bulletin. Cracking noise in the area of the front axle support / wishbone. Customer complains of cracking noise coming from the area of the front axle when driving over rough road surfaces, railroad crossings and speed bumps. CAUSE Wishbone rubber mount
3105142018-11-26. Service bulletin. Front Suspension Ride Height Has Dropped. INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.
3101122018-11-13. Service bulletin. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
B3101122018-11-13. Service bulletin. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)