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Service bulletin 18NA141

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137599
Published by NHTSA2018-05-21
Manufacturer's number18NA141
Manufacturer's date2018-04-27
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK CASCADA2016, 2017, 2018
BUICK ENCLAVE2014, 2015, 2016, 2017, 2018
BUICK ENCORE2014, 2015, 2016, 2017, 2018
BUICK ENVISION2016, 2017, 2018
BUICK LACROSSE2014, 2015, 2016, 2017, 2018
BUICK REGAL2014, 2015, 2016, 2017, 2018
BUICK VERANO2014, 2015, 2016, 2017
CADILLAC ATS2014, 2015, 2016, 2017, 2018
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2014, 2015, 2016, 2017, 2018
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2014, 2015, 2016, 2017, 2018
CADILLAC ESCALADE ESV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018
CADILLAC SRX2014, 2015, 2016
CADILLAC XT52017, 2018
CADILLAC XTS2014, 2015, 2016, 2017, 2018
CHEVROLET 35002016
CHEVROLET AVEO2014, 2015, 2016, 2017
CHEVROLET BOLT EV2017, 2018
CHEVROLET CAMARO2014, 2015, 2016, 2017, 2018
CHEVROLET CAPRICE2014 to 2017
CHEVROLET CAPTIVA2014 to 2018
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COLORADO2014
CHEVROLET COLORADO2015, 2016, 2017, 2018
CHEVROLET CORVETTE2014, 2015, 2016, 2017, 2018
CHEVROLET CRUZE2014, 2015, 2016, 2017, 2018
CHEVROLET EQUINOX2014, 2015, 2016, 2017, 2018
CHEVROLET EXPRESS2014, 2015, 2016, 2017, 2018
CHEVROLET IMPALA2014, 2015, 2016, 2017, 2018
CHEVROLET LOW CAB FORWARD 45002017 to 2018
CHEVROLET LOW CAB FORWARD 55002017 to 2018
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET MALIBU2014, 2015, 2016, 2017, 2018
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2014
CHEVROLET ORLANDO2016 to 2017
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2014, 2015, 2016, 2017, 2018
CHEVROLET SPARK2014, 2015, 2016, 2017, 2018
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SS2018
CHEVROLET SUBURBAN2014, 2015, 2016, 2017, 2018
CHEVROLET TAHOE2014, 2015, 2016, 2017, 2018
CHEVROLET TRAILBLAZER2017 to 2018
CHEVROLET TRAVERSE2014, 2015, 2016, 2017, 2018
CHEVROLET TRAX2014, 2015, 2016, 2017, 2018
CHEVROLET VOLT2014, 2015, 2016, 2017, 2018
GMC ACADIA2014, 2015, 2016, 2017, 2018
GMC CANYON2015, 2016, 2017, 2018
GMC SAVANA2014, 2015, 2016, 2017, 2018
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2018 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2014, 2015, 2016, 2017, 2018
GMC YUKON2014, 2015, 2016, 2017, 2018
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
19V4280002019-06-11. EQUIPMENT
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
16V4490002016-06-21. EQUIPMENT:OTHER:LABELS; TIRES
20155752015-11-30. Accessories
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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