WenmarOpen by Wenmar Pro

Service bulletin ITB00-024g

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10127461
Published by NHTSA2018-01-29
Manufacturer's numberITB00-024g
Manufacturer's date2017-11-28
NHTSA componentSERVICE BRAKES

NHTSA's summary

BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes

Vehicles listed
INFINITI EX352007
INFINITI EX352008, 2009, 2010, 2011, 2012, 2013
INFINITI EX372010 to 2013
INFINITI FX352001 to 2002
INFINITI FX352003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX372010 to 2012
INFINITI FX372013
INFINITI FX452001
INFINITI FX452003, 2004, 2005, 2006, 2007, 2008
INFINITI FX452009
INFINITI FX502009, 2010, 2011, 2012, 2013
INFINITI G201991, 1992, 1993, 1994, 1995, 1996
INFINITI G201997 to 1998
INFINITI G201999, 2000, 2001, 2002
INFINITI G252003 to 2010
INFINITI G252011, 2012
INFINITI G252013
INFINITI G352001 to 2002
INFINITI G352003, 2004, 2005, 2006, 2007, 2008, 2009
INFINITI G352010 to 2013
INFINITI G372003 to 2007
INFINITI G372008, 2009, 2010, 2011, 2012, 2013
INFINITI G372014 to 2015
INFINITI I301995
INFINITI I301996, 1997, 1998, 1999, 2000, 2001
INFINITI I302002 to 2004
INFINITI I352000 to 2001
INFINITI I352002, 2003, 2004
INFINITI J301991 to 1992
INFINITI J301993, 1994, 1995, 1996, 1997
INFINITI J302000 to 2009
INFINITI JX2013
INFINITI JX352013
INFINITI M301991, 1992
INFINITI M301993 to 1996
INFINITI M352001 to 2005
INFINITI M352006, 2007, 2008, 2009, 2010
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M35 HYBRID2014
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M452001 to 2002
INFINITI M452003, 2004
INFINITI M452005
INFINITI M452006, 2007, 2008, 2009, 2010
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q402015, 2016
INFINITI Q451991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006
INFINITI Q502014, 2015, 2016, 2017, 2018
INFINITI Q50 HYBRID2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q602014, 2015
INFINITI Q602016
INFINITI Q602017, 2018
INFINITI Q702014, 2015, 2016, 2017, 2018
INFINITI Q70 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX2011 to 2012
INFINITI QX302017, 2018
INFINITI QX41997, 1998, 1999, 2000, 2001, 2002, 2003
INFINITI QX42004 to 2009
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX562001 to 2002
INFINITI QX562004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
INFINITI QX602014, 2015, 2016, 2017, 2018
INFINITI QX60 HYBRID2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20100622010-03-03. Brakes
10V0720002010-03-02. SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
03V4760002003-11-14. SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
20032782003-11-10. Brakes

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB10-074B2023-04-04. Service bulletin. ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12026F2021-05-10. Service bulletin. IF YOU CONFIRM: An APPLIED VEHICLE has the MIL ON with DTC P0106 (Manifold Absolute Pressure [MAP] circuit range/performance) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM with CONSULT-III plus ONLY. See this bulletin for further detail.
ITB13039A2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
ITB150252021-05-10. Service bulletin. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
ITB13005B2021-05-10. Service bulletin. IF YOU CONFIRM: The clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor OR the customer states the clutch pedal on an applied vehicle does not return to its normal (rested) position after being depressed to the floor AND there are no leaks in the clutch hydraulic system. ACTION: Flush (remove) ALL existing clutch hydraulic system fluid, and refill with GT-R R35 Special Brake Fluid (see PARTS INFORMATION). - Use the SERVICE PROCEDURE in this bulletin for proper flush and refill procedure. See this bulletin for further detail.
ITB140442021-05-10. Service bulletin. IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipers with the kit listed in PARTS INFORMATION in this bulletin. NOTE: Machining of the rotors is not necessary. Refer to the Electronic Service Manual (ESM), section BR-Brake System, for removal and installation. See this bulletin for further detail.
ITB00024F2021-05-10. Service bulletin. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
ITB04038A2021-05-10. Service bulletin. If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
ITB120772021-05-10. Service bulletin. IF YOU CONFIRM: An APPLIED VEHICLE has the MIL 'ON' with DTC P008B (Low Fuel Pressure Too High) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
P25632021-05-10. Service bulletin. Infiniti is conducting a retailer service action to reprogram the ECM on certain specific 2012 and 2013 Infiniti QX56 vehicles to prevent the fuel pump pressure from becoming higher than design specifications and illuminating the MIL light.