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Service bulletin PIP5096B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125944
Published by NHTSA2017-12-22
Manufacturer's numberPIP5096B
Manufacturer's date2014-06-11
NHTSA componentELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P011, P0014, P0021, and or P0024. During inspection if no other drivability concerns found inspect the engine EUN sticker for an (A) before the sequence number. If there is an "A" before the sequence number then replace the OCV/Cam Actuator Solenoid Valve with a replacement "service" valve.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Exhaust and emissions

Trouble codes named

P0014, P0021, P0024

Vehicles listed
BUICK LACROSSE2012, 2013, 2014
CADILLAC SRX2012, 2013, 2014
CHEVROLET CAPTIVA2012 to 2014
CHEVROLET IMPALA2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V6140002014-10-01. ELECTRICAL SYSTEM
20142462014-06-23. Electrical
14V3550002014-06-23. ELECTRICAL SYSTEM:IGNITION
20142302014-06-12. Electrical
14V3170002014-06-12. ELECTRICAL SYSTEM
13V2200002013-05-24. EXTERIOR LIGHTING:BRAKE LIGHTS; ELECTRICAL SYSTEM
20131492013-05-06. Electrical
13V1730002013-05-06. ELECTRICAL SYSTEM
13V0970002013-03-15. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION
20112842011-08-04. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.