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Service bulletin PIP5211B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114803
Published by NHTSA2017-08-15
Manufacturer's numberPIP5211B
Manufacturer's date2014-12-19
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE

NHTSA's summary

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E 1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Equipment and accessories, Transmission and driveline

Vehicles listed
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015
CHEVROLET TAHOE2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2890002026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
20242942024-05-24. Electrical
20193252019-06-28. Electrical
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
15V6400002015-10-09. ELECTRICAL SYSTEM:IGNITION
20154582015-10-08. Electrical
14V8190002014-12-24. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
20145892014-12-22. Powertrain
20145772014-12-18. Engine

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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