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Service bulletin GCUS-3-854

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113387
Published by NHTSA2017-08-15
Manufacturer's numberGCUS-3-854
Manufacturer's date2017-02-23
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside services. This condition can occur even if the vehicle is not actively subscribed to OnStar. Dealers are to remove the fuse for the OnStar module to reset it.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
BUICK ENCLAVE2009
BUICK LACROSSE2010
CADILLAC CTS2008, 2009, 2010
CADILLAC SRX2009, 2010
CADILLAC STS2009, 2010
CADILLAC XLR2009
CHEVROLET CAMARO2010
CHEVROLET COBALT2009
CHEVROLET CORVETTE2009, 2010
CHEVROLET EQUINOX2009, 2010
CHEVROLET HHR2009
CHEVROLET SILVERADO2009, 2010
CHEVROLET SUBURBAN2009
CHEVROLET TAHOE2009
CHEVROLET TRAVERSE2009
GMC ACADIA2009
GMC SIERRA2009, 2010
GMC TERRAIN2010
GMC YUKON2009
GMC YUKON XL2009
PONTIAC G52009
PONTIAC G82009
PONTIAC TORRENT2009
SAAB 9-52009, 2010
SATURN ASTRA2009
SATURN OUTLOOK2009
SATURN VUE2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20194632019-09-19. Electrical
18V2670002018-04-26. EQUIPMENT
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20143792014-09-09. Electrical
14V5400002014-09-09. ELECTRICAL SYSTEM:IGNITION
20142772014-07-03. Electrical
20142732014-07-02. Electrical
14V4070002014-07-02. ELECTRICAL SYSTEM
14V3940002014-07-02. ELECTRICAL SYSTEM:IGNITION
20142432014-06-20. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
PIT5962B2024-12-12. Service bulletin. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
20-NA-1322024-11-09. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIP4723J2024-10-25. Service bulletin. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIC5650L2024-09-06. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
09-06-04-026Y2024-09-05. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
General Communication2024-08-26. Service campaign. Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
PIP5569B2024-08-13. Service bulletin. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIT5195H2024-08-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
18-NA-1252024-06-28. Service bulletin. This service bulletin provides information for engine oil life monitor operation calculation.