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NHTSA recall 14V540000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number14V540000
Manufacturer's number14445
ManufacturerGeneral Motors LLC
Reported2014-09-09
Owners notified2015-02-04
ComponentELECTRICAL SYSTEM:IGNITION
Units potentially affected47043
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2016 quarter 2
Filed with NHTSA2016-07-28
Vehicles in the campaign47043
Reported remedied21325 (45%)
Reported unreachable533
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

What can happen

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

The remedy

GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly. GM issued an interim notification to owners on December 31, 2014. The recall began on February 4, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 and Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14445. Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2011 CHEVROLET CAPRICEBuilt 2010-10-15 to 2011-08-16.
2012 CHEVROLET CAPRICEBuilt 2011-09-08 to 2012-08-17.
2013 CHEVROLET CAPRICEBuilt 2012-08-14 to 2013-12-06.
2008 PONTIAC G8Built 2007-07-25 to 2008-05-16.
2009 PONTIAC G8Built 2008-02-29 to 2009-02-18.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
14445A2024-01-16. Service bulletin. Unintended Ignition Key Rotation
PI1018A2017-08-15. Service bulletin. This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially