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Service bulletin PIC6024

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112205
Published by NHTSA2017-08-15
Manufacturer's numberPIC6024
Manufacturer's date2014-08-29
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Trouble codes named

B2470

Vehicles listed
BUICK ENCLAVE2014, 2015
BUICK ENCORE2014, 2015
BUICK LACROSSE2014, 2015
BUICK REGAL2014, 2015
BUICK VERANO2014, 2015
CADILLAC ATS2014, 2015
CADILLAC CTS2014, 2015
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2014, 2015
CADILLAC ESCALADE ESV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2014, 2015
CADILLAC XTS2014, 2015
CHEVROLET AVEO2014
CHEVROLET CAMARO2014, 2015
CHEVROLET CAPRICE POLICE PURSUIT2014 to 2015
CHEVROLET CAPTIVA2014 to 2015
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CITY EXPRESS2015
CHEVROLET COLORADO2014
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2014, 2015
CHEVROLET CRUZE2014, 2015
CHEVROLET EQUINOX2014, 2015
CHEVROLET EXPRESS2014, 2015
CHEVROLET IMPALA2014, 2015
CHEVROLET MALIBU2014, 2015
CHEVROLET N3002014 to 2015
CHEVROLET ORLANDO2014
CHEVROLET SILVERADO2014
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2014, 2015
CHEVROLET SPARK2014, 2015
CHEVROLET SPARK EV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2014, 2015
CHEVROLET TAHOE2014, 2015
CHEVROLET TRAVERSE2014, 2015
CHEVROLET TRAX2014, 2015
CHEVROLET VOLT2014, 2015
GMC ACADIA2014, 2015
GMC CANYON2015
GMC SAVANA2014, 2015
GMC SIERRA2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2014, 2015
GMC YUKON2014, 2015
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
16V4220002016-06-10. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
15V4160002015-06-30. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
15V1620002015-03-20. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
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PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIP51322024-04-22. Service bulletin. Diesel Oxidation Converter Particulate Filter Part Restriction.
PIP5129B2024-04-22. Service bulletin. Engine Exchange Program for 2014 Model Year Has Ended.
PIP51292024-04-22. Service bulletin. Turbo Charged Engine Exchange Program
PIP51282024-04-22. Service bulletin. NOX Catalytic Converter.