Service bulletin SSM72131
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10104262 |
| Published by NHTSA | 2017-06-06 |
| Manufacturer's number | SSM72131 |
| Manufacturer's date | 2015-02-02 |
| NHTSA component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
NHTSA's summary
"ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)"
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Latches and locks, Door latch
| LAND ROVER LR2 | 2015 |
|---|---|
| LAND ROVER LR4 | 2015 |
| LAND ROVER RANGE ROVER EVOQUE | 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM76009 | 2023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected. |
|---|---|
| SFCC_JUN2023_46 | 2023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected. |
| SSM73296 | 2017-06-14. Service bulletin. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED |
| SSM72131 | 2017-06-13. Service bulletin. JLR INVESTIGATING SIDE DOOR LATCH CONERNS |
| LTB00816NAS1 | 2017-06-09. Service bulletin. "SITUATION: AFTER REMOVING A VEHICLE FROM TRANSIT MODE AS PART OF THE PRE-DELIVERY INSPECTION (PDI), CENTRAL DOOR LOCKING (CDL) ISSUES WITH ONE OR MORE DOORS (BUT NOT THE TAILGATE[S]) MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT DOOR MODULE CONFIGURATION DURING THE VEHICLE MANUFACTURE." |
| SSM72131 | 2017-06-08. Service bulletin. "ISSUE: DOOR LOCK FUNCTIONALITY [UPDATE WITH ASSURED VIN'S] CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE REQUEST MORE INFORMATION TO AID INVESTIGATIONS" |
| SSM72241 | 2017-06-07. Service bulletin. "ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR." |
| SSM72131 | 2017-06-06. Service bulletin. "ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)" |
| SSM71922 | 2017-06-01. Service bulletin. "ISSUE RANGE ROVER EVOQUE AND RANGE ROVER L405 CUSTOMERS MAY REPORT THAT ONE OR MORE OF THE CHROME DOOR HANDLES HAVE BECOME PITTED IN APPEARANCE CAUSE PLATING PROCESS OUT OF SPECIFICATION CAUSING BLEMISHES ON THE OUTER SURFACE." |
| SSM-72131 | 2015-06-20. Service bulletin. LAND ROVER: INVESTIGATION CONCERNING THE FUNCTIONALITY OF THE SIDE DOOR LATCH, ON SOME VEHICLES. *PE |