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Service bulletin SSM-72131

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10057694
Published by NHTSA2015-06-20
Manufacturer's numberSSM-72131
Manufacturer's date2015-02-02
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

LAND ROVER: INVESTIGATION CONCERNING THE FUNCTIONALITY OF THE SIDE DOOR LATCH, ON SOME VEHICLES. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks, Door latch

Vehicles listed
LAND ROVER LR22014, 2015
LAND ROVER LR42014, 2015
LAND ROVER RANGE ROVER EVOQUE2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM732962017-06-14. Service bulletin. DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SSM721312017-06-13. Service bulletin. JLR INVESTIGATING SIDE DOOR LATCH CONERNS
LTB00816NAS12017-06-09. Service bulletin. "SITUATION: AFTER REMOVING A VEHICLE FROM TRANSIT MODE AS PART OF THE PRE-DELIVERY INSPECTION (PDI), CENTRAL DOOR LOCKING (CDL) ISSUES WITH ONE OR MORE DOORS (BUT NOT THE TAILGATE[S]) MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT DOOR MODULE CONFIGURATION DURING THE VEHICLE MANUFACTURE."
SSM721312017-06-08. Service bulletin. "ISSUE: DOOR LOCK FUNCTIONALITY [UPDATE WITH ASSURED VIN'S] CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE REQUEST MORE INFORMATION TO AID INVESTIGATIONS"
SSM722412017-06-07. Service bulletin. "ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR."
SSM721312017-06-06. Service bulletin. "ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)"
SSM721312017-06-06. Service bulletin. "ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)"
SSM719602017-06-02. Service bulletin. "ISSUE: DOOR LOCK CAP COVER IS EITHER LOOSE OR ADRIFT. CAUSE: POSSIBLE BREAKAGE ON FITMENT"