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Service bulletin JTB00426NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096751
Published by NHTSA2017-03-31
Manufacturer's numberJTB00426NAS1
Manufacturer's date2015-09-16
NHTSA componentSEATS:BARRIERS; SEATS

NHTSA's summary

"SITUATION: A 'CLICK' OR 'KNOCK' NOISE MAY BE EVIDENT FROM THE FRONT SEAT IN THE AREA OF THE DRIVER'S OR PASSENGER'S SHOULDERS. CAUSE: THIS MAY BE CAUSED BY THE END STOP BLOCK DIMENSION NOT BEING WITHIN TOLERANCE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
JAGUAR XF2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM718272023-02-06. Service bulletin. Climate Controlled Seats Diagnosis & Testing
SSM679172022-12-05. Service bulletin. Vehicle seat memory module logs U1A4C 00
SSM742782019-03-25. Service bulletin. Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
JTB00267NAS22017-04-05. Service bulletin. SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
SSM430552017-03-28. Service bulletin. "RE-SSUED JANUARY 2015. ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."
JTB00396NAS12017-03-27. Service bulletin. "SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS."
SSM430552017-03-25. Service bulletin. "RE-ISSUED NOVEMBER 2014. ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."
SSM720222017-03-24. Service bulletin. "ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED"
SSM718272017-03-20. Service bulletin. "ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN"