WenmarOpen by Wenmar Pro

Service bulletin SSM74278

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10155304
Published by NHTSA2019-03-25
Manufacturer's numberSSM74278
Manufacturer's date2019-02-12
NHTSA componentSEATS

NHTSA's summary

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Trouble codes named

B1B87

Vehicles listed
JAGUAR F-TYPE2014, 2015, 2016, 2017, 2018, 2019
JAGUAR XE2017, 2018, 2019
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
JAGUAR XJ2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20192022019-04-25. Seats And Restraints
20166512016-12-22. Seats And Restraints
20142022014-06-04. Seats And Restraints
20082782008-08-07. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM718272023-02-06. Service bulletin. Climate Controlled Seats Diagnosis & Testing
UPS3512-2bNAS12023-01-09. Service bulletin. Update Prior to Sale: Incorrect Seat Variants and Functionality
SSM702382022-12-12. Service bulletin. XJ Heated Seats Innoperative on Integrated Control Panel
SSM684982022-12-12. Service bulletin. Customer may complain of a creak or rattle from the rear seat back rest.
SSM679172022-12-05. Service bulletin. Vehicle seat memory module logs U1A4C 00
SSM684982022-11-28. Service bulletin. Rear Seat Back Rest Creak or Rattle Noise
K196NAS12022-11-14. Service bulletin. Seatback Business Tray
6186NAS2022-06-27. Service bulletin. Incorrect Seat Variants and Functionality.
SSM645372022-05-31. Service bulletin. X351 Seat Memory Switch Number 1 Stuck High