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Service bulletin SSM64537

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10212870
Published by NHTSA2022-05-31
Manufacturer's numberSSM64537
Manufacturer's date2013-04-15
NHTSA componentSEATS; ELECTRICAL SYSTEM

NHTSA's summary

X351 Seat Memory Switch Number 1 Stuck High

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Seats

Vehicles listed
JAGUAR XJ
JAGUAR XJ1982 to 2001
JAGUAR XJ2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
JAGUAR XJ2020 to 2022
JAGUAR XJ SEDAN1994, 1995, 1996, 1997 (the catalog's model; the bulletin names a series or trim of it)
JAGUAR XJ SEDAN1998 to 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
20142022014-06-04. Seats And Restraints
14V2920002014-06-02. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_NOV2023_302023-12-07. Service bulletin. Startup battery keeps draining / Vehicle will not start
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.
SFCC_APR2023_322023-05-03. Service bulletin. Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM718692023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only