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Service bulletin SSM71827

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095943
Published by NHTSA2017-03-20
Manufacturer's numberSSM71827
Manufacturer's date2014-05-09
NHTSA componentSEATS

NHTSA's summary

"ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014
JAGUAR XJ2010, 2011, 2012, 2013, 2014
JAGUAR XK2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20142022014-06-04. Seats And Restraints
20082782008-08-07. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM718272023-02-06. Service bulletin. Climate Controlled Seats Diagnosis & Testing
UPS3512-2bNAS12023-01-09. Service bulletin. Update Prior to Sale: Incorrect Seat Variants and Functionality
SSM702382022-12-12. Service bulletin. XJ Heated Seats Innoperative on Integrated Control Panel
SSM684982022-12-12. Service bulletin. Customer may complain of a creak or rattle from the rear seat back rest.
SSM679172022-12-05. Service bulletin. Vehicle seat memory module logs U1A4C 00
SSM684982022-11-28. Service bulletin. Rear Seat Back Rest Creak or Rattle Noise
K196NAS12022-11-14. Service bulletin. Seatback Business Tray
6186NAS2022-06-27. Service bulletin. Incorrect Seat Variants and Functionality.
SSM645372022-05-31. Service bulletin. X351 Seat Memory Switch Number 1 Stuck High