Service bulletin T-SB-0198-11 REV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10087882
Published by NHTSA	2017-01-05
Manufacturer's number	T-SB-0198-11 REV
Manufacturer's date	2016-07-07
NHTSA component	ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM

NHTSA's summary

TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BATTERY COOLING FAN MAINTENANCE AND CLEANING SHOULD BE PERFORMED TO ADDRESS THIS CONDITION.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Hybrid and electric drive

Vehicles listed
TOYOTA HIGHLANDER HYBRID	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA PRIUS	2010, 2011, 2012, 2013, 2014, 2015
TOYOTA PRIUS C	2012, 2013, 2014, 2015, 2016
TOYOTA redundant RAV4 HV	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2021723	2021-11-24. Electrical
2020284	2020-06-25. Electrical
20V369000	2020-06-24. HYBRID PROPULSION SYSTEM: INVERTER
18V684000	2018-10-04. HYBRID PROPULSION SYSTEM
17V718000	2017-11-15. HYBRID PROPULSION SYSTEM
2017363	2017-07-20. Electrical
16V775000	2016-10-24. ELECTRICAL SYSTEM:WIRING; SERVICE BRAKES, HYDRAULIC:FLUID
2015493	2015-10-21. Electrical
14V272000	2014-05-22. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
14V053000	2014-02-12. HYBRID PROPULSION SYSTEM: INVERTER; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-TT-0790-25	2025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-SB-0058-23 Rev1	2025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-TT-0754-24	2024-07-06. Service bulletin. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
T-TT-0754-24	2024-07-06. Service bulletin. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
K0P_TISdownload_	2023-11-27. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI Updated 010/25/2023
K0P_TISdownload_	2023-11-27. Service bulletin. DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
23TE03	2023-07-31. Service bulletin. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.
23TE02	2023-07-31. Service bulletin. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.
T-SB-0057-18	2023-06-26. Service bulletin. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
23TE03	2023-05-01. Service bulletin. DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.