NHTSA recall 18V684000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V684000 |
| Manufacturer's number | J0V |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Reported | 2018-10-04 |
| Owners notified | 2019-01-22 |
| Component | HYBRID PROPULSION SYSTEM |
| Units potentially affected | 807329 |
| Report | Quarterly report 6, for 2020 quarter 2 |
|---|---|
| Filed with NHTSA | 2021-02-04 |
| Vehicles in the campaign | 807329 |
| Reported remedied | 521730 (64%) |
| Reported unreachable | 20563 |
| Reported removed | 82312 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What can happen
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
The remedy
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 TOYOTA PRIUS | Built 2009-03-31 to 2014-02-04. |
|---|---|
| 2011 TOYOTA PRIUS | Built 2009-03-31 to 2014-02-04. |
| 2012 TOYOTA PRIUS | Built 2009-03-31 to 2014-02-04. |
| 2013 TOYOTA PRIUS | Built 2009-03-31 to 2014-02-04. |
| 2014 TOYOTA PRIUS | Built 2009-03-31 to 2014-02-04. |
| 2012 TOYOTA PRIUS V | Built 2011-08-22 to 2014-06-30. |
| 2013 TOYOTA PRIUS V | Built 2011-08-22 to 2014-06-30. |
| 2014 TOYOTA PRIUS V | Built 2011-08-22 to 2014-06-30. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| T-SB-0119-15 Rev | 2022-06-13. Service bulletin. TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger |
|---|---|
| ZF5-POL16-02 | 2021-06-14. Service bulletin. Warranty enhancement program. |
| T-SB-0003-21 | 2021-02-16. Service bulletin. TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| T-SB-0036-16 | 2020-08-24. Service bulletin. TSB: Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| ZF5-Dealer Lette | 2018-12-03. Service bulletin. Dealer Letter: September 4, 2018 An error in the covered model years described in A3 has been corrected. In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall F0R (launched in late July, 2015) performed (if applicable). |
| ZE3_Toyota POL14 | 2018-04-02. Service bulletin. Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will illuminate and the vehicle will enter fail safe mode. |
| T-SB-0162-13_Rev | 2018-02-21. Service bulletin. TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition. |
| T-TT-0345-15 | 2017-08-14. Service bulletin. TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value. |
| T-SB-0013-14 Rev | 2017-08-14. Service bulletin. TSB: Some 2013 - 2015 model year Prius vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P0A80 stored due to dust or debris buildup in the HV Battery Cooling Fan. Use the following Repair Procedure to address this condition. |
| T-SB-0092-14 | 2017-08-14. Service bulletin. TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.