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Service bulletin T-SB-0162-13_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10129204
Published by NHTSA2018-02-21
Manufacturer's numberT-SB-0162-13_Rev
Manufacturer's date2018-01-05
NHTSA componentHYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM

NHTSA's summary

TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Hybrid and electric drive

Vehicles listed
TOYOTA CAMRY2012, 2013, 2014, 2015, 2016, 2017
TOYOTA CAMRY HYBRID2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA HIGHLANDER HYBRID2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA PRIUS2010, 2011, 2012, 2013, 2014, 2015, 2016
TOYOTA PRIUS C2012, 2013, 2014, 2015, 2016, 2017
TOYOTA PRIUS V2012, 2013, 2014, 2015, 2016, 2017
TOYOTA RAV4 HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA redundant RAV4 HV2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20235892023-11-01. Electrical
23V7340002023-11-01. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
20217232021-11-24. Electrical
20202842020-06-25. Electrical
20V3690002020-06-24. HYBRID PROPULSION SYSTEM: INVERTER
18V6840002018-10-04. HYBRID PROPULSION SYSTEM
20184772018-09-05. Electrical
18V5790002018-09-05. ELECTRICAL SYSTEM:WIRING
17V7180002017-11-15. HYBRID PROPULSION SYSTEM
17V6580002017-10-18. HYBRID PROPULSION SYSTEM: INVERTER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-TT-0790-252025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
21TG012025-07-10. Service bulletin. Campaign Expired - replaced with campaign 23TA13TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 – 2018 RAV4
21TG012025-07-10. Service campaign. 21TG01 Exprired - Replaced with Campaign 23TA13 During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.
T-SB-0058-23 Rev12025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
21TG012024-09-07. Other. During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.
21TG012024-08-08. Other. During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.
24TE032024-07-23. Service bulletin. TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 24TE03 Rav4 Battery Class Action Settlement CERTAIN 2013 – 2018 Model Year RAV4
24TE032024-07-23. Other. On April 9, 2024, a settlement of claims for certain 2013-2018 model year Rav4 vehicles was preliminarily approved by the federal court. The court will hold a Fairness Hearing on November 19, 2024 to determine if the settlement should be finally approved. The settlement includes Toyota’s agreement to provide a Customer Support Program for certain 2013-2018 model year Rav4 vehicles which were inspected/repaired under Consumer Advisory 21TG01.
24TE032024-07-23. Other. On April 9, 2024, a settlement of claims for certain 2013-2018 model year Rav4 vehicles was preliminarily approved by the federal court. The court will hold a Fairness Hearing on November 19, 2024 to determine if the settlement should be finally approved. The settlement includes Toyota’s agreement to provide a Customer Support Program for certain 2013-2018 model year Rav4 vehicles which were inspected/repaired under consumer advisory 21TG01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a service campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
21TG012024-07-23. Service campaign. During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire.