NHTSA recall 20V369000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V369000 |
| Manufacturer's number | 20TB10 / 20TA10 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Reported | 2020-06-24 |
| Owners notified | 2020-07-24 |
| Component | HYBRID PROPULSION SYSTEM: INVERTER |
| Units potentially affected | 266638 |
| Part numbers | 89981-47630, 89681-47441, 89681-47440, 89681-47422, 89681-47251, 89681-47250, 89681-47030 |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-22 |
| Vehicles in the campaign | 266638 |
| Reported remedied | 228041 (85%) |
| Reported unreachable | 6898 |
| Reported removed | 13702 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
What can happen
An unexpected hybrid power system shut down may increase the risk of a crash.
The remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 TOYOTA PRIUS | |
|---|---|
| 2014 TOYOTA PRIUS | |
| 2015 TOYOTA PRIUS | |
| 2014 TOYOTA PRIUS V | |
| 2015 TOYOTA PRIUS V | |
| 2016 TOYOTA PRIUS V | |
| 2017 TOYOTA PRIUS V |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| T-SB-0119-15 Rev | 2022-06-13. Service bulletin. TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger |
|---|---|
| ZF5-POL16-02 | 2021-06-14. Service bulletin. Warranty enhancement program. |
| T-SB-0003-21 | 2021-02-16. Service bulletin. TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| T-SB-0036-16 | 2020-08-24. Service bulletin. TSB: Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition. |
| ZF5-Dealer Lette | 2018-12-03. Service bulletin. Dealer Letter: September 4, 2018 An error in the covered model years described in A3 has been corrected. In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall F0R (launched in late July, 2015) performed (if applicable). |
| ZE3_Toyota POL14 | 2018-04-02. Service bulletin. Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will illuminate and the vehicle will enter fail safe mode. |
| T-SB-0162-13_Rev | 2018-02-21. Service bulletin. TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition. |
| T-SB-0087-14 Rev | 2017-08-14. Service bulletin. TSB: Prius and Mirai vehicles are equipped with 2 types of batteries: * Hybrid Vehicle (HV) battery * 12-volt auxiliary battery If Prius or Mirai vehicles are put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV battery and 12-volt auxiliary battery. NOTE * Before disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the 12-volt auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the "START" mode, the hybrid/fuel cell system may NOT start. In this case, push the "POWER" button and select the "START" mode again to start the hybrid/fuel cell system (the "READY" light is ON). If the hybrid/fuel cell system still does NOT start (the "READY" light is OFF), refer to the Repair Manual. |
| T-TT-0345-15 | 2017-08-14. Service bulletin. TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value. |
| T-SB-0013-14 Rev | 2017-08-14. Service bulletin. TSB: Some 2013 - 2015 model year Prius vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P0A80 stored due to dust or debris buildup in the HV Battery Cooling Fan. Use the following Repair Procedure to address this condition. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.