NHTSA recall 14V272000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V272000 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Reported | 2014-05-22 |
| Owners notified | 2014-06-27 |
| Component | ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS |
| Units potentially affected | 48840 |
| Report | Quarterly report 8, for 2016 quarter 1 |
|---|---|
| Filed with NHTSA | 2016-12-22 |
| Vehicles in the campaign | 48840 |
| Reported remedied | 45661 (93%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What can happen
In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
The remedy
Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2014 TOYOTA HIGHLANDER | |
|---|---|
| 2014 TOYOTA HIGHLANDER HYBRID | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| T-TT-0392-16 Rev | 2018-06-11. Service bulletin. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later. |
|---|---|
| T-TT-0355-15 | 2018-04-23. Service bulletin. TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on the phone, media playback pauses for one second before resuming playback. Yelp searches return an error when search criteria includes a special character, e.g. !,$,#. If the vehicle is equipped with a Pioneer brand head unit, the customer may complain of one or more of the following: The customer?s iPhone does not support the album image feature. When playing media via Bluetooth audio, one or more of a number of play/pause issues occur. |
| T-TT-0339-15 | 2018-04-23. Service bulletin. TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below. |
| T-TT-0374-15 | 2018-04-23. Service bulletin. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability. |
| T-TT-0385-16 | 2018-04-23. Service bulletin. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document. |
| TTT-0337-15 Rev1 | 2018-04-23. Service bulletin. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update. |
| T-TT-0381-16 | 2018-04-23. Service bulletin. Tech Tip: Some customers may experience difficulty programming HomeLink. |
| TSB-0012-13 Rev2 | 2018-04-23. Service bulletin. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. |
| T-SB-0160-14 Obs | 2018-04-23. Service bulletin. TSB: OBSOLETE NOTICE: This bulletin is now obsolete. Please see T-SB-0035-16. |
| T-SB-0012-13 | 2018-04-23. Service bulletin. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.