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Service bulletin 18-077-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10068581
Published by NHTSA2016-06-02
Manufacturer's number18-077-14
Manufacturer's date2014-12-20
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
RAM 15002013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
08-008-142022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
08-008-14 REV. B2022-08-22. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
08-026-132022-07-18. Service bulletin. This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions: Loss of the vehicle position on the navigation map, vehicles icon changes on the navigation map, compass direction maybe incorrect, and/or touch screen turns off, shuts down
08-034-132021-03-15. Service bulletin. RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the SMART TOUCH 3 AM/FM/SAT/BT/VOICE and the SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE Radio's. A customer may experience, one or more of the following conditions: No audio for incoming calls. Voice commands not available or acknowledged by the system.
08-103-152018-12-17. Service bulletin. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
08-028-162018-06-25. Service bulletin. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
18-077-142018-06-11. Service bulletin. Flash: 3.6L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Code has been set: P0607 - ECU Internal Performance P2096 - Downstream Fuel Trim System 1 Lean. P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. Scan tool improved accuracy on mode 6, cylinder imbalance.
18-050-14 REV. A2018-06-11. Service bulletin. Flash: Drone or Vibration Present During MDS Operation This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. New PCM software is being released to address a customer's concern of a drone or vibration type condition while driving at highway speeds during MDS (Multiple Displacement System) operation.In addition, the following powertrain system improvements/enhancements are also included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. (Only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C)).
18-103-16 REV. B2017-11-03. Service bulletin. Flash: Powertrain System Improvements/EnhancementsThis bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible (14&15 MY). P0116 - Engine Coolant Temperature Sensor Performance (14&15 MY). P0335 - Crankshaft Position Sensor Circuit (14&15 MY). U1424-00 - Implausible Engine Torque Signal Received (14&15 MY). P1239 - Engine Oil Temperature Too Low (15 MY Sales Code ERB). P0300 - Multiple Cylinder Misfire.P0456 - EVAP System Small Leak.P0607 - ECU Internal Performance.P2096 - Downstream Fuel Trim System 1 Lean.P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. P1004 - Short Runner Valve Control Performance. P2008 - Short Runner Valve (SRV) Control Circuit. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P26AB - Engine Coolant Bypass Valve Stuck.U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful) (with 4.7L or 3.6L).P0607 - ECU Internal Performance. (with 4.7L).The following improvements are included in this update:Throttle Position Sensor (TPS) calibration (14&15 MY).Corrects a false oil pressure lamp illumination at key on (14&15 MY with 5.7L).Shift quality of the first shift after a few hours of vehicle drivetrain cooling down.Automatic Shut Down (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).Charging system voltage regulator control improvements.System improvements to prevent MIL illumination with a DTC P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures grea
08-094-172017-11-03. Service bulletin. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon