Service bulletin 18-103-16 REV. B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10121873
Published by NHTSA	2017-11-03
Manufacturer's number	18-103-16 REV. B
Manufacturer's date	2016-11-17
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Flash: Powertrain System Improvements/EnhancementsThis bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible (14&15 MY). P0116 - Engine Coolant Temperature Sensor Performance (14&15 MY). P0335 - Crankshaft Position Sensor Circuit (14&15 MY). U1424-00 - Implausible Engine Torque Signal Received (14&15 MY). P1239 - Engine Oil Temperature Too Low (15 MY Sales Code ERB). P0300 - Multiple Cylinder Misfire.P0456 - EVAP System Small Leak.P0607 - ECU Internal Performance.P2096 - Downstream Fuel Trim System 1 Lean.P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. P1004 - Short Runner Valve Control Performance. P2008 - Short Runner Valve (SRV) Control Circuit. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P26AB - Engine Coolant Bypass Valve Stuck.U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful) (with 4.7L or 3.6L).P0607 - ECU Internal Performance. (with 4.7L).The following improvements are included in this update:Throttle Position Sensor (TPS) calibration (14&15 MY).Corrects a false oil pressure lamp illumination at key on (14&15 MY with 5.7L).Shift quality of the first shift after a few hours of vehicle drivetrain cooling down.Automatic Shut Down (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).Charging system voltage regulator control improvements.System improvements to prevent MIL illumination with a DTC P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures grea

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Trouble codes named

P0116, P0300, P0335, P0456, P0607, P1004, P1239, P2008, P2016, P2017, P2096, P2097, P2098, P2099, P2299, P26AB, U0140, U1424

Vehicles listed
RAM 1500	2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-008-14	2022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
08-008-14 REV. B	2022-08-22. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
08-026-13	2022-07-18. Service bulletin. This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions: Loss of the vehicle position on the navigation map, vehicles icon changes on the navigation map, compass direction maybe incorrect, and/or touch screen turns off, shuts down
1801816	2022-07-05. Service bulletin. Powertrain Diagnostic And System Enhancements.
1801716	2022-07-05. Service bulletin. Powertrain Diagnostic And System Enhancements.
08-034-13	2021-03-15. Service bulletin. RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the SMART TOUCH 3 AM/FM/SAT/BT/VOICE and the SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE Radio's. A customer may experience, one or more of the following conditions: No audio for incoming calls. Voice commands not available or acknowledged by the system.
21-064-15	2019-05-20. Service bulletin. Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The purpose of this software release is to enable the capability to capture non Diagnostic Trouble Code (DTC) control module data through the Uconnect Data Recording system. In addition, the following improvements are available. 2015 WK ? Improved upshift timing in eco, base, and hill modes and while using cruise. ? Improved 8-7, 3-2, and 2-1 downshift timing. ? Improved shift timing at higher altitudes. ? Improved torque converter engagement. 2015 DS ? Improved 7th gear upshift timing.
08-103-15	2018-12-17. Service bulletin. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
08-028-16	2018-06-25. Service bulletin. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
08-079-14 REV. C	2018-06-11. Service bulletin. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.