Service bulletin 21-064-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10159950
Published by NHTSA	2019-05-20
Manufacturer's number	21-064-15
Manufacturer's date	2015-11-21
NHTSA component	POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The purpose of this software release is to enable the capability to capture non Diagnostic Trouble Code (DTC) control module data through the Uconnect Data Recording system. In addition, the following improvements are available. 2015 WK ? Improved upshift timing in eco, base, and hill modes and while using cruise. ? Improved 8-7, 3-2, and 2-1 downshift timing. ? Improved shift timing at higher altitudes. ? Improved torque converter engagement. 2015 DS ? Improved 7th gear upshift timing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Software

Vehicles listed
DODGE DURANGO	2015
JEEP GRAND CHEROKEE	2015
RAM 1500	2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
0805916	2022-09-26. Service bulletin. This bulletin involves updating the instrument panel cluster software.
1801816	2022-07-05. Service bulletin. Powertrain Diagnostic And System Enhancements.
18-095-15	2019-05-20. Service bulletin. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming Powertrain Control Module (PCM) with latest available software. It also involves cleaning or replacement of Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in PCM memory: ? P1296-00 - EGR Slow Response - Increasing Flow. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. ? U0422-00 - Implausible Data Received From Body Control Module. ? P1E0C-00 - Empty Fuel Tank. ? P2463-00 - Diesel Particulate Filter - Soot Accumulation. ? P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ? P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. ? P208B-00 - Redundant Pump 1 Control Performance. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P204F - Reductant System Performance. ? P241D-00 - SCR Inducement - Forced Engine Shutdown. ? P20E9 - Reductant Pressure Too High. Upon further investigation a technician may find following Diagnostic Trouble Code (DTC) set in TCM memory: ? U1424-00 - Implausible Engine Torque Signal Received. The following enhancements are also included in this software update. ? DTC P0171-00 System Too Lean (Bank 1) has now changed to P026C-00 Fuel Injection Quantity Lower Than Expected. • DTC P0172-00 System Too Rich
18-082-15	2019-05-20. Service bulletin. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release. These symptoms are broken down by vehicle. 2015 WK 3.0L engine (Sales Code EHD) ? Enhancements to remote engine start. 2015 WK 5.7L engine (Sales Code EZH) ? Enhancements to improve a slight lag or hesitation during Multi Displacement System (MDS) mode transitions. ? Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. ? Malfunction Indicator Lamp (MIL) illuminated with Diagnostic Trouble Code (DTC) U0140-00 - Lost Communication with Body Control Module (BCM). 2014 WD 5.7L engine (Sales Code EZH) ? Enhancements to improve a slight drop in engine RPM when the vehicle is shifted to reverse or drive within 3 seconds of a cold start. 2015 WD 5.7L engine (Sales Code EZH) ? Enhancements to remote engine start.
08-083-15	2018-11-19. Service bulletin. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes.
08-028-16	2018-06-25. Service bulletin. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
08-079-14 REV. C	2018-06-11. Service bulletin. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.
18-074-14	2018-06-11. Service bulletin. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following software is being released to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw.
08-108-14	2018-06-11. Service bulletin. RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
08-109-14	2018-06-11. Service bulletin. RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.