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Service bulletin PIE-0278

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054962
Published by NHTSA2014-03-18
Manufacturer's numberPIE-0278
Manufacturer's date2014-02-01
NHTSA componentVISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

NHTSA's summary

CHEVROLET: INSIDE REARVIEW MIRROR IS LOOSE AND/OR FALLING OFF, ENGINEERING IS GATHERING INFORMATION TO DETERMINE ROOT CAUSE OF ISSUE. MODEL 2014 IMPALA. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Mirrors

Vehicles listed
CHEVROLET IMPALA2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI1187C2021-09-07. Service bulletin. Information on Inside Rear view Mirror and Camera Loose
PI1187C2021-04-21. Service bulletin. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
100864002D2018-06-04. Service bulletin. This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
16NA0752018-06-04. Service bulletin. This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
PI12902018-05-29. Service bulletin. This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
10-08-64-002C2018-05-29. Service bulletin. This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PI11872018-05-21. Service bulletin. This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
PI1103D2018-05-21. Service bulletin. This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PI1187B2018-05-21. Service bulletin. This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
PI0373B2017-12-22. Service bulletin. This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.