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Service bulletin 10-08-64-002C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138640
Published by NHTSA2018-05-29
Manufacturer's number10-08-64-002C
Manufacturer's date2014-02-21
NHTSA componentVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

NHTSA's summary

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Mirrors

Vehicles listed
BUICK CENTURY2005
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
BUICK ENCORE2013, 2014, 2015
BUICK LACROSSE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
BUICK LESABRE2005
BUICK LESABRE2006
BUICK LUCERNE2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK PARK AVENUE2005
BUICK RAINIER2005, 2006, 2007
BUICK REGAL2005
BUICK REGAL2011, 2012, 2013, 2014, 2015
BUICK RENDEZVOUS2005, 2006, 2007
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC DEVILLE2005
CADILLAC DTS2006, 2007, 2008, 2009, 2010, 2011
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC ESCALADE ESV2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2005, 2006, 2007, 2008, 2009
CADILLAC XTS2013, 2014, 2015
CHEVROLET ASTRO2005
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE 15002005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2005, 2006
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET BLAZER2005
CHEVROLET C SERIES2005 to 2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET CAPRICE2012
CHEVROLET CAPRICE2014 to 2015
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CAVALIER2005
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CITY EXPRESS2015
CHEVROLET CLASSIC2005 to 2006
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET COLORADO2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015
CHEVROLET EQUINOX2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET EXPRESS2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET HHR2006, 2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET MALIBU2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET MONTE CARLO2005, 2006, 2007
CHEVROLET SILVERADO 15002006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SSR2005, 2006
CHEVROLET SUBURBAN2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET T SERIES2010
CHEVROLET TAHOE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TRAILBLAZER2005, 2006, 2007, 2008, 2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TRAX2013, 2014, 2015
CHEVROLET UPLANDER2005, 2006, 2007, 2008, 2009
CHEVROLET VENTURE2005
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC C SERIES2005 to 2006
GMC CANYON2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
GMC CANYON2015
GMC ENVOY2005, 2006, 2007, 2008, 2009
GMC ENVOY XL2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XUV2005 (the catalog's model; the bulletin names a series or trim of it)
GMC JIMMY CLASSIC2005
GMC SAFARI2005
GMC SAVANA2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015
GMC TOPKICK2005 to 2010
GMC YUKON2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC YUKON DENALI2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2005, 2006, 2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015
HUMMER H22005, 2006, 2007, 2008, 2009, 2010
HUMMER H32006, 2007, 2008, 2009, 2010
PONTIAC AZTEK2005
PONTIAC BONNEVILLE2005
PONTIAC G32008, 2009, 2010
PONTIAC G32011
PONTIAC G52007, 2008, 2009, 2010
PONTIAC G62005, 2006, 2007, 2008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND AM2005
PONTIAC GRAND PRIX2005, 2006, 2007, 2008
PONTIAC GTO2005, 2006
PONTIAC GTO2007
PONTIAC MONTANA2005 to 2009
PONTIAC PURSUIT2005, 2006
PONTIAC PURSUIT2007 to 2009
PONTIAC SOLSTICE2006, 2007, 2008, 2009, 2010
PONTIAC SUNFIRE2005
PONTIAC TORRENT2006, 2007, 2008, 2009
PONTIAC VIBE2005, 2006, 2007, 2008, 2009, 2010
SAAB 9-7X2005, 2006, 2007, 2008, 2009
SATURN ASTRA2008, 2009
SATURN ASTRA2010
SATURN AURA2007, 2008, 2009, 2010
SATURN ION2005, 2006, 2007
SATURN L2002005
SATURN L3002005
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN RELAY2005, 2006, 2007
SATURN RELAY2008
SATURN SKY2007, 2008, 2009, 2010
SATURN VUE2005, 2006, 2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT4417H2023-12-26. Service bulletin. Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
PIT4417H2023-11-20. Service bulletin. Swapping Outside Rearview Mirrors RPOs DL8 / DL3 / DPN.
PI1187C2021-09-07. Service bulletin. Information on Inside Rear view Mirror and Camera Loose
PI1187C2021-04-21. Service bulletin. Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.
PI-1255F2021-04-16. Service bulletin. Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
PI-1255E2021-04-16. Service bulletin. Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.
PIT5154A2020-03-09. Service bulletin. This Preliminary Information communication provides information to the technician explaining what happens when they transition the side view mirrors to curb view mode.
PI1255G2019-07-01. Service bulletin. This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
PI1255A2018-06-11. Service bulletin. This preliminary bulletin provides a procedure to replace the outside mirriors with camper style mirriors for the customer request.
PI1255D2018-06-04. Service bulletin. This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.