Service bulletin SB-18-012-13
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10052199 |
| Published by NHTSA | 2013-06-25 |
| Manufacturer's number | SB-18-012-13 |
| Manufacturer's date | 2013-03-06 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
DODGE: BULLETIN PROVING INFORMATION REGARDING IMPROVEMENTS OF SELECTIVELY ERASING AND REPROGRAMMING ENGINE CONTROL MODULE (ECM), WITH NEW SOFTWARE, FOR DIESEL ENGINE TO PREVENT UNNECESSARY MALFUNCTION INDICATOR LAMPS (MIL). MODELS 2012 RAM 3500, 4500, 5500 CAB CHASSIS. *PE
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Software
| DODGE RAM 3500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| DODGE RAM 4500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 5500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 08-053-12 | 2022-07-25. Service bulletin. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements. |
|---|---|
| 08-028-16 | 2018-06-25. Service bulletin. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward. |
| 18-050-14 REV. A | 2018-06-11. Service bulletin. Flash: Drone or Vibration Present During MDS Operation This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. New PCM software is being released to address a customer's concern of a drone or vibration type condition while driving at highway speeds during MDS (Multiple Displacement System) operation.In addition, the following powertrain system improvements/enhancements are also included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage. Enhanced Automatic Oil Change Indicator(EAOCI) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. (Only applies to vehicles using a block heater in ambient temperatures greater than -20°F(-29°C)). |
| 18-012-13 | 2018-05-14. Service bulletin. FLASH: Diagnostic and System Enhancements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Cab chassis trucks equipped with a 6.7L Cummins diesel have a number of software improvements available. This latest Service Bulletin (SB) will include:Improvements To Prevent Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: P061A - ETC LEVEL 2 TORQUE PERFORMANCE P229F - AFTERTREATMENT NOx SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 P2453 - DIESEL PARTICULATE FILTER PRESSURE SENSOR A CIRCUIT PERFORMANCE P2609 - INTAKE AIR HEATER SYSTEM PERFORMANCE P1123 - POWER TAKE OFF SYSTEM MONITOR CONTROL ERROR U010E - LOST COMMUNICATION WITH DIESEL EXHAUST FLUID CONTROL UNIT U059F - INVALID DATA RECEIVED FROM NOx SENSOR "B" P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1; for DTC's set at highway speed and/or high load drive cycles Vehicles with DTC P20EE set in conditions other than highway speed and/or high load drive cycles should have normal diagnostics performed Enhanced Diagnostics For: Selective Catalyst Reduction (SCR) efficiency diagnostic improvements.Other Updates: Too frequent regeneration readiness improvement Correct CAC out voltage in WiTech Add ability to read EMP sensor value in WiTech Enable EMP deicing algorithm Display correct crankcase pressure in WiTech Display correct EGR position in WiTech Improve idle shutdown messages - extra message removed Display correct alternator voltage in WiTech Idle shutdown message on EVIC. Turbo protection feature (Not displayed if vehicle is in park or no vehicle speed). Limits RPM at cold ambient to prevent turbo damage. Scan tool display updates. Correct operation of remote PTO. System robustness improvements. |
| 08-053-12 | 2018-05-14. Service bulletin. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements. |
| 18-012-13 | 2018-02-21. Service bulletin. FLASH: Diagnostic and System Enhancements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Cab chassis trucks equipped with a 6.7L Cummins diesel have a number of software improvements available. This latest Service Bulletin (SB) will include:Improvements To Prevent Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: P061A - ETC LEVEL 2 TORQUE PERFORMANCE P229F - AFTERTREATMENT NOx SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 P2453 - DIESEL PARTICULATE FILTER PRESSURE SENSOR A CIRCUIT PERFORMANCE P2609 - INTAKE AIR HEATER SYSTEM PERFORMANCE P1123 - POWER TAKE OFF SYSTEM MONITOR CONTROL ERROR U010E - LOST COMMUNICATION WITH DIESEL EXHAUST FLUID CONTROL UNIT U059F - INVALID DATA RECEIVED FROM NOx SENSOR "B" P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1; for DTC's set at highway speed and/or high load drive cycles Vehicles with DTC P20EE set in conditions other than highway speed and/or high load drive cycles should have normal diagnostics performed Enhanced Diagnostics For: Selective Catalyst Reduction (SCR) efficiency diagnostic improvements.Other Updates: Too frequent regeneration readiness improvement Correct CAC out voltage in WiTech Add ability to read EMP sensor value in WiTech Enable EMP deicing algorithm Display correct crankcase pressure in WiTech Display correct EGR position in WiTech Improve idle shutdown messages - extra message removed Display correct alternator voltage in WiTech Idle shutdown message on EVIC. Turbo protection feature (Not displayed if vehicle is in park or no vehicle speed). Limits RPM at cold ambient to prevent turbo damage. Scan tool display updates. Correct operation of remote PTO. System robustness improvements. |
| 08-065-12 | 2018-02-21. Service bulletin. RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results. |
| 08-057-12 REV. A | 2018-02-21. Service bulletin. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only). |
| 08-053-12 | 2018-02-21. Service bulletin. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements. |
| 18-050-14 | 2016-04-26. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |