Transport Canada recall 2021483
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2021483 |
| Manufacturer's number | R21A9 |
| Reported | 2021-08-04 |
| Component | Visual System |
| Notification type | Compliance Mfr |
| Units potentially affected | 247 |
What is wrong
Issue:
On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Action:
Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).
| 2021 INFINITI Q50 | |
|---|---|
| 2021 INFINITI QX80 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| ITB17-009H | 2024-06-07. Service bulletin. WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
|---|---|
| ITB13-007I | 2024-06-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB09-039K | 2024-06-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB20-006C | 2023-03-07. Service bulletin. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB13-007H | 2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB09-039J | 2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB20-006B | 2021-12-08. Service bulletin. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB20-006a | 2021-01-09. Service bulletin. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.