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Service bulletin ITB20-006B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10204197
Published by NHTSA2021-12-08
Manufacturer's numberITB20-006B
Manufacturer's date2021-11-18
NHTSA componentVISIBILITY:WINDSHIELD; VISIBILITY:WINDSHIELD WIPER/WASHER

NHTSA's summary

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Windshield, Wipers and washers

Vehicles listed
INFINITI Q502019, 2020, 2021, 2022
INFINITI Q602019, 2020, 2021, 2022
INFINITI Q702019
INFINITI Q70L2019
INFINITI QX302019
INFINITI QX502019, 2020, 2021, 2022
INFINITI QX552022
INFINITI QX602019, 2020
INFINITI QX602022
INFINITI QX60 HYBRID2019 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX802019, 2020, 2021, 2022
INFINITI rQ50 HYBRID2019
INFINITI redundant QX552022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB17-009H2024-06-07. Service bulletin. WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I2024-06-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K2024-06-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC6212018-06-18. Service bulletin. Washer Fluid Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to adjust the windshield washer fluid mixture on 1,151 specific MY 2019 INFINITI QX50 (J55) vehicles. The windshield washer mixture concentrate does not meet INFINITI specifications. Because the windshield washer fluid does not meet INFINITI specifications, retailers should complete 100% of these adjustments prior to sale to help maintain our commitment to the highest levels of quality and owner satisfaction. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm or DBS National Service History ? Open Campaign I.D. PC621 - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to adjust the washer fluid mixture. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter and we apologize for any inconvenience this may have caused.